Every aspect of your project is handled by our experienced in-house team, with a project manager acting as a single point of contact.
Grid Connection
Our project manager will oversee the grid connection application with your Distribution Network Operator. An initial budget quote will be obtained and this provides an early indication of likely connection costs. A formal quote for connection is requested upon product order and provides a detailed cost breakdown.
Infrastructure and Civil Works
Each project we complete is unique in design. A CHP installation can be straightforward, incorporating the indoor unit in an existing building with a simple flow and return system to distribute heat. Alternatively the project might include new buildings to house the CHP unit with bespoke fuel stores and multiple loops to distribute heat. Upon completion of the system design, we can manage the installation of the infrastructure on your behalf or you can manage this stage of the project yourself, working to the design we have provided.
Warranties & Maintenance
For your peace of mind Arbor offer a 3 years parts warranty on the unit as standard, with the option to extend it via the manufacturer to longer periods.
Office and on-site support
CHP units operate at high temperatures for extended periods of time and whilst we only install the most reliable machine on the market, they do require regular engineer support.
Our team of service engineers are fully qualified to provide the best level of care for your ArborElectroGen . We operate tracking devices in all our service vehicles which enables us to deploy whichever engineer is best located to attend a support call.
With remote monitoring from both our office and the manufacturer’s, we are able to provide a proactive service to ensure that your ArborElectroGen remains in good health and is available for heat and power generation.
Key Stages of the Project
Click here to download more info on CHP.
